We are recruiting for an organised, decisive and proactive Business Development Executive, to report into the Customer Service Manager, based out of our manufacturing site in Ashby.

Position Summary:

The Business Development Executive role at Swegon is an administrator position that will require you to develop and gain new business in the Commercial & Industrial sectors for Swegon Service. The purpose of the role is to increase the awareness of the Swegon brand within the UK, increase market share and grow sales of Swegon’s service offering in the Cooling, Smoke & Fire and Ventilation service marketplace.

Main duties and responsibilities: (This is not an exhaustive list and is subject to change)

• Assist where required with fielding telephone enquiries, responding where possible directly or ensuring enquires are dealt with by the most appropriate team member
• Prepare Maintenance contract documents for new business opportunities
• Pursue all maintenance contract leads to improve conversion rate
• Promote all Group capabilities
• Work towards and meet monthly and quarterly sales targets set
• Maintain a level of account management of live and new accounts gained
• Arrange client meetings for Area Service Managers with potential customers to identify requirements with the view to gaining orders
• Offer a good level of communication, technical advice and guidance on customer requirements in order to build and
• maintain relationships
• Attend sales meetings periodically with the sales team, providing information on new business orders and opportunities
• Update the Company database to maintain current and correct information of contacts, addresses and activities
• Present key features and benefits of the company, its products & services to obtain opportunities
• Ensuring processes are in line with QA work instructions and procedures utilising controlled forms and templates
• Update CRM system to keep auditable records
• Generate any other reports as requested
• Any other duties as required

Experience:

Essential

• Experience of corresponding and coordinating with customers to meet business needs

• Excellent oral and written communication and time management

• Experience of working in a reactive service environment and of exceeding customer expectations

• Strong customer service and time management skills

• Able to demonstrate a proven sales track record and able to identify sales opportunities and leads

Qualifications:

Essential

• Educated to GCSE/A level standard or equivalent

• Good standard of business related administration qualification/experience

• Computer literate in MS Office, ERP and database operating systems

We offer

At Swegon, we work to create the world's best indoor climate that makes people thrive and feel-good inside. We have ambitious goals in our sustainability efforts, in offering the most energy-efficient products, promoting gender equality, and becoming carbon neutral, and we have clear transparency in our work. We offer exciting challenges in a global environment with competent colleagues and a culture characterized by our values; "Customer Empathy, Trust, and Commitment," which permeate everything we do and are the basis for the decisions we make and how we interact with each other. At Swegon, we have an open and flexible organizational culture with short decision-making processes, plenty of development opportunities, and we care about you being able to balance your work with your personal life. We place great emphasis on personal qualities, welcome applicants with different backgrounds, and strive for diversity and gender equality.

About Swegon Group

Swegon Group, owned by the Stockholm Stock Exchange-listed Investment AB Latour, is a market-leading provider of a healthy indoor climate, with solutions for ventilation, heating, cooling, and climate optimization, as well as connected services and technical expertise. Swegon has subsidiaries and distributors worldwide and 17 production units in Europe, North America, and India. The company has approximately 3000 employees and had a turnover of approximately SEK 6 billion in 2022.

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